Question 1

What is the difference between climate-controlled and temperature-controlled storage?

Accepted Answer

Climate-controlled storage regulates both temperature and humidity, ideal for sensitive items. Temperature-controlled storage keeps temperatures stable but does not control humidity—suitable for less sensitive items.

Question 2

What can I store in a 5×5 storage unit?

Accepted Answer

A 5×5 storage unit is great for small furniture, boxes, seasonal decorations, clothing, sports gear, and personal belongings—similar to a walk-in closet.

Question 3

How do I make a payment?

Accepted Answer

Use the online payment portal to make secure payments, track billing, update your lease, and set up autopay for convenience.

Question 4

When can I access my storage unit in Tallahassee, Florida?

Accepted Answer

You can access your storage unit daily from 6 a.m. to 10 p.m. using your passcode at our electronic entry system.

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