Question 1

What does the hourly rate include?

Accepted Answer

The hourly rate covers professional movers, a fully equipped truck, moving blankets, furniture disassembly/reassembly, tolls, gas, mileage, taxes, and basic insurance. Wrapping supplies are charged based on actual use.

Question 2

How is travel time charged?

Accepted Answer

Travel time is a fixed period added to the total moving time, covering our crew's journey from our parking location to your address and back. In Greater Boston, up to 1 hour travel time may be applied.

Question 3

What payment methods do you accept?

Accepted Answer

We accept cash, Zelle transfer, certified checks, and all major credit/debit cards. A 3% service fee applies to card payments.

Question 4

Is there a minimum charge?

Accepted Answer

Yes, there is a 3-hour minimum charge for all moving jobs, which includes travel time. After the minimum, charges are in 15-minute increments.

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