Question 1

What is labor-only moving?

Accepted Answer

Labor-only moving means we provide professional movers and basic tools to load or unload your moving truck, trailer, or container. This service puts you in control and can offer significant cost savings compared to full-service movers.

Question 2

Are you licensed and insured?

Accepted Answer

Yes, we are fully licensed as a business and carry basic insurance coverage suitable for our services. We are not required to carry the same specialty licenses and insurances as full-service moving companies.

Question 3

How do you charge for your moving services?

Accepted Answer

We charge an hourly rate with a two-hour minimum for most jobs, with no hidden or extra fees. Larger jobs may require a 3-4 hour minimum. Specialized items like pianos or gun safes incur disclosed additional fees.

Question 4

Do you offer packing services?

Accepted Answer

Yes, we provide packing services and sell moving boxes and supplies. Packing is charged at our hourly rate plus the cost of materials used.

Question 5

Do you handle long distance and out-of-state moves?

Accepted Answer

Yes, we can coordinate long distance or out-of-state moves, and as an authorized U-Haul dealer, we offer excellent deals on rental trucks. We bundle services for one affordable flat rate.

Question 6

How do you handle lost or damaged items?

Accepted Answer

Simply contact us if something is lost or damaged. We'll collect information and pictures if needed and work with you to repair or replace the item as appropriate.

Question 7

Do you have a minimum time requirement?

Accepted Answer

Yes, there is a minimum of two hours for most jobs and three to four hours for larger moves. Small services like furniture assembly or junk removal are typically priced at a flat rate.

Mr. BigStuff Labor & Moving Help - Lansing Moving Company

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