Question 1

How do moving companies charge for local moves?

Accepted Answer

Local moving charges are based on an equation set by the California Public Utility Commission: (Loading+Unloading+(Drive time x 2)). Movers charge from arrival to when all items are off the truck, with fuel rates and separate charges for packing materials. After a 4-hour minimum, charges are billed in 15-minute increments.

Question 2

Do I need a visual estimate for my move?

Accepted Answer

Yes, for consumer protection, it is required that movers provide a written estimate after visually inspecting your belongings, either in person or virtually. Hourly rates can be shared by phone, but a visual estimate is needed for an accurate quote.

Question 3

Do I pay before or after my move?

Accepted Answer

You pay after the move is nearly complete. A credit card is typically held to reserve the date, with a cancellation fee if canceled within 7 days. Payment is requested only after hours and fees are reviewed once the move is almost done.

Question 4

Do I need to tip the movers?

Accepted Answer

Tipping is optional but appreciated for great service. Suggested amounts are $20–$50 per mover for half a day or $50–$100 for a full day, or 10–15% of the total cost. Cash is preferred, though some companies accept card tips.

Question 5

Do I need to empty my dresser or file cabinet?

Accepted Answer

You may leave light items in solid wood dressers, but if it’s made from pressed wood, please empty it. All items should be removed from file cabinets before moving.

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